Check out our Frequently Asked Questions below. If you still need help please contact us
Shipping
Where do you ship to?
We currently ship within the United States and Canada. Please allow 2-3 business days for processing / packing / shipment of all orders. Extra processing time may apply during sales or holidays.
All orders within USA over $100USD qualify for free shipping.
Once your order has been processed, you will receive a confirmation with tracking number.
How long does shipping take?
Please allow 2-3 business days for us to process, pack, and ship your order. Extra processing time may apply during sales or holidays.
Returns/Exchanges
How do I return or exchange an item?
Your satisfaction is very important to us.
Due to the nature of the product, we do not accept returns or exchanges.
In the event you are unhappy with your purchase, please send us a note at hello@lunabelledesign.com and we will be happy to work with you to make things right.